Privacy Policy

CDB bank (Continental Digital Banking & Global Payments)

This policy explains what CDB bank keeps about you when you use www.cdbgp.com, the client area and the card.

1. Data we keep

Registration: first name, last name, date of birth, email address and country. This opens the account and is used for messages.
Identity details you type in: passport or identity-document series and number. The live face check confirms that you are present. The camera image and video are not saved.
The signature you draw on the screen, so it can appear on your framework agreement and on the back of your card in the client area.
Payments: dates, amounts, descriptions and the balance, so the account history and statements are correct.
A postal address only if you order a plastic card. It is used to send that card.
Technical data such as the IP address of a sign-in, so the account can be protected.

2. Why we use it

The data is used to open and run the account, issue the card, make the transfers you request, send the emails the service sends, and answer support@cdbgp.com. Marketing mail is not sent unless you ask for it.

3. Who else sees it

CDB bank does not sell personal data. A payment network sees a card payment so the payment can be made. A delivery service sees the address only when a plastic card is posted. Support staff see what they need to answer a request.

4. How long it is kept

Account records, payment history and the framework agreement are kept while the account is open and for 5 years after it is closed, unless a longer period is required for a specific record. After that, the records are deleted or stripped of the name.

5. How it is protected

The site is served over HTTPS. Access to client records is limited to operating the account and answering support.

6. Your requests

You can ask for a copy of the personal data on the account, ask for a correction, or ask for deletion after the account is closed and the retention period above has ended. Write to support@cdbgp.com.